The JBS Ethics Line reporting channel celebrated its first anniversary in December and is already available in 11 languages;

The company also invested R$ 1 million in a third party due diligence system


Based on its transparency, solidity and scope verticals, the JBS Compliance area made significant progress in 2018, achieving solid results. Altogether, over 110 thousand employees in Brazil have undergone training on the JBS Code of Ethics and Conduct – representing 99% of staff in Brazil. In 2019, the main goal is to extend training course to encompass additional operations in other countries.


“We launched ‘Always Do It Right ’ in 2017, which kicked off all the Company’s other initiatives over the past two years. We have achieved solid results based on a robust communication process, new internal controls, training and efforts to reinforce and add value to ethical conduct in our day-to-day business activities. Next year, we plan to further improve the program, which includes a new round of training courses on specific Code-related issues, going in to greater detail based on the participants’ positions and risk areas”, said Marcelo Proença, JBS global Compliance director.


Another major result for the Company in 2018 was the milestone it achieved with the launch of the JBS Ethics Line, which it completed on December 4, 2018. The service, which is entirely outsourced, protects and guarantees anonymity for both staff and the general public at JBS in Brazil and other countries where it operates – www.linhaeticajbs.com.br. The channel is available 24 hours a day, seven days a week and is already available in 11 languages, having recently been launched in the USA, Australia, Uruguay and Argentina. 


“Based on the information we have received via the JBS Ethics Line, the Company has mapped the most frequently occurring situations, diagnosing issues specific to each business unit and developing an action plan to avoid repeat incidents”, said Proença.


In its first year, the hotline received 1860 reports; of these, 1636 (88%) were analyzed, referred and concluded. 75% of these reports resulted in no further action, were outside the scope of the service offers, were found to provide insufficient information or were inconclusive. The remainder were subsequently investigated and appropriate measures taken, including adjustments and/or disciplinary action – altogether, 59 disciplinary measures were implemented (representing 3.5% of all reports).


R$ 1 million was also invested in an automated due diligence system for all registered suppliers, which will be operating by the end of the first quarter of this year and integrated with other company systems. If a new third-party supplier is registered in what is classified as a high-risk area, software-based due diligence is carried out automatically and if any issues are flagged, registration is blocked until the company has carried out a more in-depth analysis.  This is the largest supplier assessment system in Brazil.